Privacy policy
At CompareMyVPN, your privacy and identity protection is at the forefront of our values and in the event you provide us with limited personal data such as your name and email address, we promise never to share this information and ensure it is held securely and within the law.
We ask that you read this privacy notice carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.
1. Who we are
CompareMyVPN is an independent comparison website designed to inform visitors of the different Virtual Private Network (VPN) providers available in the market. We do not sell VPN’s, however our site is set up in a manner to refer visitors to those providers so that a VPN can be reviewed in greater detail and potentially purchased. We aim to offer impartial advice and comparisons to ensure consumers can make an informed decision on which VPN is right for them.
CompareMyVPN collects, uses and is responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws.
2. The personal information we collect and use
Information collected by us
We do not require or ask you to provide any data to us in order to use comparemyvpn.com. Any information we do collect will be held securely and in accordance with UK law. We would only collect the following data should you subscribe to our marketing communications which you can opt out from at any time.
- Name, email address
- Information concerning your marketing preferences
Information collected from other sources
We do not obtain any personal data from external sources.
How we use your personal information
We use your personal information to:
- To let you know about goods and services in which you may be interested. If you have registered with us you will receive email communications. You may choose not to receive these. Where we are required by law to obtain opt-in consent to market to you we will do so
- Assist in making general improvements to our services and analyse how our services are used
- Contact you and notify you about changes to our services and orders
Who we share your personal information with
- Under no circumstances will your data be used or shared with a third party by comparemyvpn.com
- We will only share personal information with law enforcement or other authorities if required by applicable law
How long your personal information will be kept
- We will hold name, email address, for marketing purposes for a period of 6 years
Reasons we can collect and use your personal information
As a business we rely in general on our legitimate interests in order to lawfully process your personal information. We are processing your personal data in a business context and as part of a mutually beneficial relationship so we can provide you with the goods and services you want and to market you in accordance with your preferences – we need to process your personal data for these purposes and we have appropriate security and other safeguards in place. On this basis given the nature of the personal data concerned we consider we are entitled to process the personal data concerned for our legitimate interests.
We may also rely on your consent as the lawful basis processing where the law either requires us to obtain consent (e.g. for certain categories of electronic marketing) or where we as a marketing policy from time to time require your opt-in consent to marketing (notwithstanding our legitimate interests referred to above).
3. Site analytics
Each time somebody visits the CompareMyVPN website, we collect anonymised information about that users visit. As with the majority of websites, this information is held and reviewed by third parties such as Google Analytics. We have no way of using this data to access any of your personal information such as name, email, address etc.
Please visit our cookie policy page for more information on site analytics.
4. Links to other websites
CompareMyVPN provides links to other websites and third party companies where you may be able to purchase or review in more detail specific VPN products. We also use links to third parties including Facebook, Twitter and Instagram for the purpose of viewing our social media pages.
This privacy policy relates solely to comparemyvpn.com and not of those sites that can be linked to from us. It is therefore important that you review and understand the privacy policies once visiting any third party or referral website. We also take no responsibility for products or services that you may purchase from a third party referred to from our website.
5. Your rights
Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:
- Fair processing of information and transparency over how we use your use personal information that this privacy policy is already designed to address
- Access to your personal information and to certain other supplementary information
- Require us to correct any mistakes in your information which we hold
- Require the erasure of personal information concerning you in certain situations
- Receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
- Object at any time to processing of personal information concerning you for direct marketing
- Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
- Object in certain other situations to our continued processing of your personal information
- Where the processing is based on your consent you may withdraw your consent at any time
- Otherwise restrict our processing of your personal information in certain circumstances
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation visit: https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights.
If you would like to exercise any of those rights, please:
- Email us at support@comparemyvpn.com
- Provide us enough information to identify you (e.g. full name and email address)
- Provide us with proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill)
- Provide us with the information to which your request relates to
If you would like to unsubscribe from any email communication we may have with you, you can also click on the ‘unsubscribe’ button at the bottom of all email communication. Please note that it may take up to 5 working days for this to take place.
6. Keeping your personal information secure
We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
If you want detailed information on how to protect your information, your computers and devices against fraud, identity theft, viruses and many other online problems, please visit https://www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
7. How to make a complaint
We hope that our Data Protection Representative can resolve any query or concern you raise about our use of your information.
The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/make-a-complaint or by on telephone 0303 123 1113.
8. Changes to this privacy policy
We may change this privacy notice from time to time when we do we will inform you via our website.
9. How to contact us or to have your information permanently removed
Please contact us if you have any questions about this privacy policy or the information we hold about you. Should you wish for your data held by us to be permanently delete, please get in touch with us on support@comparemyvpn.com stating the above.